Accessibility Statement – Florist Old Ford
Our Accessibility Commitment at Florist Old Ford
At Florist Old Ford, we firmly believe in making our online experience as seamless and accessible as possible for all of our customers in the Old Ford community and beyond. Accessibility is integral to our customer promise, and we want every visitor to be able to browse, select, and order beautiful flowers from us with comfort and confidence, regardless of any accessibility requirements.
WCAG 2.1 AA Compliance
Our website strives to adhere to the internationally recognized Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. By following these guidelines, Florist Old Ford aims to provide an inclusive digital experience that removes barriers and benefits all users, particularly customers with disabilities. This approach enhances usability for people with varying visual, auditory, cognitive, and motor needs, ensuring that browsing and ordering flowers is possible for everyone in the Old Ford area.
Screen Reader Compatibility
We have designed the Florist Old Ford website to be compatible with leading screen readers. Key areas, navigation links, and all essential information have been provided with descriptive text and logical structure, making it easy to access content without reliance on visual cues alone. ARIA (Accessible Rich Internet Applications) attributes have also been implemented, where appropriate, to support smooth and meaningful screen reader interaction.
High Contrast Design
Understanding the needs of users with visual impairments, we use a high contrast design throughout our website. Text appears clearly against backgrounds, and important buttons and navigation elements stand out, making it easier for customers with low vision or certain color vision deficiencies to interact with our site. We are committed to regular audits and updates to maintain consistent high contrast across our entire platform.
Ordering Flowers Online with Ease
Florist Old Ford recognises that accessibility is essential so that all Old Ford customers can order from us online with ease and independence. Every aspect of our online floral ordering journey has been considered with accessibility in mind. We aim for our website to remain straightforward, intuitive, and usable by everyone, ensuring that sending beautiful flowers in Old Ford is just a few accessible steps away.
Continuous Improvement and Customer Feedback
We understand that accessibility is an ongoing effort and are dedicated to continuous improvements. Our team regularly tests Florist Old Ford’s website and seeks input from users to identify and remove any obstacles. We appreciate customer suggestions and are always open to enhancing your experience.
Contacting Us for Accessibility Support
If you encounter an accessibility barrier or wish to provide feedback on your experience, we encourage you to reach out to our team. Your insights are vital in helping us serve the entire Old Ford community better. We commit to taking your accessibility issues seriously and aim to resolve them promptly, ensuring that every interaction with Florist Old Ford is positive and inclusive.
